Angela Barber is a strategy and operations leader and Director, Product Operations at Home Equity Bank, where she works across teams to improve products, manage risk, and deliver strong customer outcomes. With a background in experience design and service innovation, Angela has led multidisciplinary teams across finance, government, and technology to improve customer experience and operational performance. She previously served a three-year term on the board of Service Design Canada, contributing to strategy, fundraising, and a major international conference in Toronto. A daily cycle commuter and active Cycle Toronto volunteer, Angela is motivated by the organization’s mission and brings a pragmatic, curious mindset and a strong bias to action to the board.