About Cycle Toronto
Cycle Toronto is a member-supported charity that has been leading the change to help build a healthier, more vibrant cycling city since 2008. We work to create access to cycling, build support for cycling infrastructure, and help foster a culture of cycling in Toronto. We are a non-partisan organization that engages a diversity of people in our work pursuing evidence-based solutions to make riding a bike a safer, more convenient option for more people.
The Role
The Administrative and Development Assistant supports the Executive Director in the day-to-day administration of the organization and the execution of fundraising and membership systems to ensure operational excellence.
Key Responsibilities
Administration & Operations
- Serve as the primary point of contact for shared inboxes, responding to routine inquiries in a timely and accurate manner and escalating as appropriate
- Maintain the shared drive and ensure documents are organized and up to date
- Maintain calendars, meeting logistics, agendas, and minutes
- Coordinate internal deadlines and follow-ups
- Support the preparation and maintenance of internal documents
- Assist the staff team with scheduling for part-time staff, contractors, and volunteers for outreach events, workshops, rides, and canvassing
- Collect invoices and support the tracking of hours of part-time staff and contractors
- Prepare deposits and documentation for bookkeeping
- Perform other general administrative tasks as needed, consistent with the scope of the role
Development & CRM Support
- Update and maintain accurate records in the CRM
- Enter and reconcile donations and memberships in the CRM
- Run basic reports including renewals, lapsed donors, and event RSVPs
- Coordinate thank-you calls, cards, or other stewardship touchpoints
- Maintain a grants calendar and document library
- Support with audit or funder reporting through document preparation
Qualifications
- Demonstrated experience in an administrative, operations, or development support role, preferably in a nonprofit or other mission-driven organization
- Proven track record of excellent client or member-facing customer service, and clear written and verbal communication skills
- Strong organizational and time-management skills, with the ability to manage multiple deadlines and recurring administrative tasks
- High attention to detail in data entry, documentation, and financial administration
- Ability to work collaboratively in a small team environment, supporting multiple staff while operating within defined processes and supervision
- Experience working with CRM or database systems, or the ability to learn new systems quickly; experience with NationBuilder is considered an asset
Terms of Employment
- Full time, permanent position
- Salary: $55,000 per year. Paid vacation and health/dental benefits package
- Reports to the Executive Director
- The position is located in Toronto; there is some flexibility to do some work from home depending on activities
Application process
Email your cover letter and resume in one PDF document to [email protected] with the subject line “Administrative and Development Assistant” by end of day Sunday, January 11, 2026.
We will aim to hold interviews shortly thereafter. We thank all applicants for their interest but only those selected for an interview will be contacted.
Cycle Toronto is committed to equity and inclusion. We seek to develop a diverse and talented staff team that reflects our city's diverse communities. Black, Indigenous, and People of Colour, people with disabilities, and people of diverse gender expression are encouraged to apply. Accommodation in the hiring process and during employment will be provided in accordance with Ontario’s Human Rights Code.
