Employment Opportunity: Communications & Digital Marketing Specialist


Reporting to the Executive Director, the Communications & Digital Marketing Specialist will oversee all communications channels and help develop Cycle Toronto’s culture and impact.

Our Work Environment:

We’re a small team who gets a lot done. Our dynamic team trusts and depends on each other and we hold personal accountability in high regard. We work collaboratively, yet manage many of our projects independently. We work under tight deadlines and each team member delivers multiple projects at once. We are supported by hundreds of volunteers who pour their hearts into achieving our mission. We’re entrepreneurial and no task is too big or too small. We laugh a lot. We’re all committed to the success of Cycle Toronto and transforming Toronto into a world-class cycling city.

Roles & Responsibilities:

  • Generate content for and maintain our website, database, Ring & Post e-newsletter, social media applications and online profiles

  • Create compelling graphic and web design materials for campaigns, programs, and events, ensuring brand consistency, accurate messaging, and vibrant engagement

  • Develop media releases and action alerts related to priority advocacy campaigns and programs

  • Provide the organization with expertise in communications and digital marketing trends

  • Lead the strategy, production and distribution of new written and visual communications/promotional pieces (e.g., promotional messaging, presentations, infographics, merchandise) for campaigns, programs and membership

  • Produce partnership guides and presentation materials, and set value of Cycle Toronto’s communications assets (promotions, services)

  • Manage communications deliverables for our partners to ensure their delivery: track and deliver online mailings, web content, and social media promotions

  • Lead the production of Cycle Toronto’s updated brand standards guide, cycling workshop presentation slides, and annual report

  • Work with web developers to provide regular updates to Cycle Toronto web applications

  • Oversee member and donor recruitment and renewal communications

  • Plan and develop photo and video content

  • Work with the Executive Director on public policy and government relations – representing Cycle Toronto at relevant meetings and consultations

  • Develop and manage merchandise plan including targets, marketing strategy, artwork, and promotional items for sale

  • Evaluate and maintain up-to-date records of media coverage, web analytics, event attendance, and other items


  • Passionate about making Toronto a safe, healthy, vibrant cycling city for all

  • A post-secondary degree. Preference for communications, marketing, graphic design, public relations or related field to the position

  • 2-4 years of professional work experience in written communications and graphic design

  • Demonstrated proficiency leading graphic campaigns and producing compelling web and communications materials

  • Professional aptitude with Adobe Design Suite (InDesign, Photoshop, Illustrator) and HTML. Experience with Drupal is an asset

  • Proficient in a wide range of written communication styles

  • Passion for social media and its ability to change the conversation

  • Experience in developing and maintaining brand presence across all communications channels

  • Strong understanding of social marketing and experience working with or within not-for-profit organizations

  • Possesses creative problem solving and able to prioritize projects under competing deadlines

  • Demonstrates professionalism in working with a variety of stakeholders of diverse interests and backgrounds

  • Flexible and adaptable to a changing work environment. Comfortable both leading and taking direction

  • Thrives in a fast paced and social work environment with an entrepreneurial spirit

Terms of Employment:

Full time employment. 3 month probationary period. 40 hours per week starting in early February. $40,000 - $45,000 per year (pro rated) commensurate with experience, with competitive vacation and benefits package. Successful applicant must be a member of Cycle Toronto. Reports to Executive Director.

Application Procedure:

Please submit a letter of interest, a detailed resume, one writing sample and one design sample of your work in one package by Tuesday January 10 at 4:00pm to work@cycleto.ca with the following subject line: Communications & Digital Marketing Specialist.

Cycle Toronto values diversity and we are an equal opportunity employer. We thank all applicants for their interest but only those selected for an interview will be contacted.

Cycle Toronto is a member-supported non-profit organization that advocates for a healthy, safe, and vibrant cycling city for all. We run campaigns for protected bike lanes on Bloor, Danforth and Yonge St. in Toronto, and encouragement programs like Bike Month across the Greater Toronto and Hamilton Area. We also educate cyclists through our Street Smarts programming which includes on-street outreach and delivering safe cycling workshops. We engage cyclists and non-cyclists in our work and pursue evidence-based transportation solutions that make cycling a viable option for all Torontonians. Recent advocacy successes include bike lanes on Richmond St, Adelaide St and Bloor St and doubling the amount the City of Toronto spends on cycling infrastructure to $16 million per year.

By Jared Kolb on Dec 22, 2016